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Development of Nursing Key Performance Indicators for an Intensive Care Unit by using a Balanced Scorecard
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Yun Jeong Choi, Ji Young Lim, Young Whee Lee, Hwa Soon Kim
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J Korean Acad Nurs 2008;38(5):656-666. Published online October 12, 2008
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DOI: https://doi.org/10.4040/jkan.2008.38.5.656
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 Abstract
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- Abstract
Purpose
The purpose of this study was to develop visions of nursing service, nursing strategies and key performance indicators (KPIs) for an intensive care unit (ICU) based on a Balanced Scorecard (BSC).
Methods
This study was undertaken by using methodological research. The development process consisted of four phases; the first phase was to develop the vision of nursing in ICUs. The second phase was to develop strategies according to 4 perspectives of a BSC. The third phase was to develop KPIs according to the 4 perspectives of BSC and the final phase was to combine the nursing visions, strategies and KPIs of ICUs.
Results
Two main visions of nursing service for ICUs were established. These were ‘realization of harmonized professional nursing with human respect’ and ‘recovery of health through specialized nursing’ respectively. In order to reach the aim of developing nursing visions, thirteen practical strategies and nineteen KPIs were developed by four perspectives of the BSC.
Conclusion
The results will be used as objective fundamental data to attain business outcomes for the achievement of nursing visions and strategies of ICUs.
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Citations
Citations to this article as recorded by  - Development of Performance Indicators for Clinical Research Coordinators Using the Balanced Scorecard in South Korea
Youn Sun Hwang, Tae Wha Lee
Therapeutic Innovation & Regulatory Science.2019; : 216847901987075. CrossRef - Augmenting Walkability, Visibility and Arrangement for Korean ICU
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Sir Syed University Research Journal of Engineering & Technology.2015; 5(1): 20. CrossRef - Development and Application of a Performance Prediction Model for Home Care Nursing Based on a Balanced Scorecard using the Bayesian Belief Network
Wonjung Noh, GyeongAe Seomun
Journal of Korean Academy of Nursing.2015; 45(3): 429. CrossRef - Testing The Healing Environment Conditions for Nurses with two Independent Variables: Visibility Enhancement along with Shortening the Walking Distance of the Nurses to Patient - Focused on LogWare stop sequence and space syntax for U-Shape, L- Shape and
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KIEAE Journal.2015; 15(2): 19. CrossRef - Barrier free visibility for staff in ICU Focused on space syntax for circulation in Asian ICU
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Sir Syed University Research Journal of Engineering & Technology.2014; 4(1): 9. CrossRef
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